"I spent a long time looking for a good transcription service.  A web-based business I was using became far too busy and I was waiting for up to a month for a response.  I found Michelle and M.B. Secretarial Services and she's the sort of service provider I dreamed about finding when I first realised I had the need for a professional transcriber. She couldn't be faster, more accurate with my occasionally low quality phone recordings, or more willing to accommodate.  After several months I've not been let down or even inconvenienced a single time.  I have no hesitation in recommending M.B. Secretarial Services to any organisation that needs absolute professional-level service."

Drew Turney, Director
psi Publishing and Design


"M.B. Secretarial Services was adaptive and responsive to my needs. Michelle provided a thorough service that was timely and efficient. M.B. Secretarial Services provides exceptional business services. Michelle understands business and office processes and has developed methods that are responsive to a customers requirements and ensures prompt, efficient, reliable service and products.  Thank you Michelle.  You are an inspiration in many ways!  Good luck with your business."

Susan Johnson
Willow Wise Therapies


"M.B. Secretarial Services is now a part of my team moving forward. Michelle made a difficult project run really smoothly. I can't recommend M.B. Secretarial Services highly enough."

S. Bonaventure
Author


"Ms. Bonett is a highly literate transcription provider with high standards in the areas of spelling, grammar and syntactical arrangement. In my work, which is read by judges and several legal professions - these qualities are essential. I was in fact surprised to find these high standards outside the immediate context of expert legal secretaries who command salaries in excess of $90k per year. Ms. Bonett is also a pleasure to deal with, being at all times congenial and highly effecient."

Name withheld
A barrister of the Supreme Court of NSW and the High Court of Australia.


"Michelle is an extension to my own business, whose work is always of high standard and extremely consistent. Often when given a task, Michelle will ask more questions of me regarding the task that results in added value to the outcome and a higher or more effective project. Originally I was shy about using a virtual assistant, now I don't know how I could do business without her. Thank you for your continued support."

Kylie Dowell
Dowell Solutions


"As a first time publisher with limited skills in word processing programs, I was delighted to find someone who could articulate my manuscript and thoughts into a book form ready for printing.  I am happy to say that the final report exceeded my expectations, and with edits provided by Michelle, made me look a little more articulate than the time constraints dictated.  I would have no hesitation in recommending M.B. Secretarial Services to anyone requiring complete integrity and professionalism."

Robert Perkins
Crystal Clear Promotions


"Michelle did excellent work in assisting with our Newcastle arm of the ACS Funding Review National Project.  I always felt at ease when anything was in Michelle's hands.  Michelle always went that extra step further where possible and this is a rare quality today.  We will definitely utilise the services of M.B. Secretarial Services again when the need arises.  Thank you Michelle for all your hard work and assistance."

Kara Towner, Business Manager
Aged Care Specialists


"Prompt response to call for help.  Courteous and warm on the telephone and throughout all our contact with each other.  Nothing seemed to be too much trouble.  Requirements fulfilled to exceptional standards."

Andrew Belotti
Author


"From the very beginning, working with Michelle has been wonderful. She is prompt, very professional, responsive, and delivers on every promise. She has transcribed several of my interviews and videos with great accuracy that followed every detail in the brief.  She is a joy to work with."

Michael Licenblat
Resilience Expert


"M.B. Secretarial Services were extremely professional from brief to final deliverable.  Every aspect of our experience exceeded expectations and I would gladly recommend them to anyone needing secretarial support.  Thanks again!"

Alex Wells, Research Analyst
Synovate Australia


"Having worked in the visual communication industry for over 20 years, I understand the value in finding services that help with delivery.  M.B. Secretarial Services are highly professional and knowledgeable.  A gem for any communication industry.  I totally recommend Michelle and team."

Nicole Xavier
Headjam Design Studio


"Thank you for your support for "Herbs in the 'Burbs" National Herbal Medicine Week Celebration. Your production of our flyers and posters for us was a fundamental component of the success of the event as it allowed us to advertise and promote the event with efficacy."

Carolyn Ward
WEA Hunter


"Michelle has a 'can-do' attitude where nothing appears to be too much trouble. The very fast turnaround was much appreciated for my 'need it yesterday' project. Michelle was also confident about being able to undertake what I thought were two fairly difficult projects. Michelle has excellent, timely communications at every stage of the project."

Debby Lines
Dexcon Civil P/L