"I spent a long time looking for a good transcription service.  A web-based business I was using became far too busy and I was waiting for up to a month for a response. I found Michelle and M.B. Secretarial Services and she's the sort of service provider I dreamed about finding when I first realised I had the need for a professional transcriber. She couldn't be faster, more accurate with my occasionally low quality phone recordings, or more willing to accommodate. After several months I've not been let down or even inconvenienced a single time. I have no hesitation in recommending M.B. Secretarial Services to any organisation that needs absolute professional-level service."

Drew Turney, Director
psi Publishing and Design



"M.B. Secretarial Services was adaptive and responsive to my needs. Michelle provided a thorough service that was timely and efficient. M.B. Secretarial Services provides exceptional business services. Michelle understands business and office processes and has developed methods that are responsive to a customers requirements and ensures prompt, efficient, reliable service and products. Thank you Michelle. You are an inspiration in many ways! Good luck with your business."

Susan Johnson
Willow Wise Therapies


"As a first time publisher with limited skills in word processing programs, I was delighted to find someone who could articulate my manuscript and thoughts into a book form ready for printing.  I am happy to say that the final report exceeded my expectations, and with edits provided by Michelle, made me look a little more articulate than the time constraints dictated.  I would have no hesitation in recommending M.B. Secretarial Services to anyone requiring complete integrity and professionalism."

Robert Perkins
Crystal Clear Promotions



"Michelle did excellent work in assisting with our Newcastle arm of the ACS Funding Review National Project.  I always felt at ease when anything was in Michelle's hands.  Michelle always went that extra step further where possible and this is a rare quality today.  We will definitely utilise the services of M.B. Secretarial Services again when the need arises.  Thank you Michelle for all your hard work and assistance."

Kara Towner, Business Manager
Aged Care Specialists



"From the very beginning, working with Michelle has been wonderful. She is prompt, very professional, responsive, and delivers on every promise. She has transcribed several of my interviews and videos with great accuracy that followed every detail in the brief. She is a joy to work with."

Michael Licenblat
Resilience Expert



"M.B. Secretarial Services were extremely professional from brief to final deliverable.  Every aspect of our experience exceeded expectations and I would gladly recommend them to anyone needing secretarial support.  Thanks again!"

Alex Wells, Research Analyst
Synovate Australia